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Services Offered
Verified by Business
Activator Adjustment
Cranial Manipulation/Adjustment
Extremity Manipulation/Adjustment
Lower Back Pain Treatment
Cervical Spine Manipulation/Adjustment
Drop Table Adjustment
Lifestyle Modification Counseling
Neck Pain Treatment
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About the Business
Welcome to The Joint Chiropractic -Landmark. As your local chiropractor in Alexandria, we invite you to join the millions of Americans who have not only found relief from back pain, but also a pathway to wellness with chiropractic's natural, drug-free approach to healthcare. How We Can Help Whether you are familiar with chiropractic care or this is your first time, you can expect your visit to The Joint to be new and different from any healthcare experience you've had before. Perhaps even life-changing. Here is a quick and easy way to see what makes The Joint Chiropractic the perfect destination: Conveniently Located Open Nights & Weekends No Appointment required No Insurance Hassles / Requirements Affordable Personalized Care Plans Care at The Joint offers you and your family a quality, affordable, convenient and accessible healthcare solution. Chiropractic assists in eliminating and relieving the days of shoulder, neck and back pain as well as many other ""symptoms"" you may be experiencing. So whatever your ailments may be, visit our Landmark chiropractic office, because your overall health is our business. And remember, you never need an appointment to visit The Joint so stop in when it is convenient for you. See you soon.
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Location & Hours
Alexandria, VA 22312
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Upcoming Special Hours
Mon, May 27, 2024 |
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Thu, Jul 4, 2024 |
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Amenities and More
Ask the Community
Q:
Do you work with knee pain or is it only backs and necks?
A:
Hello Julia! That's a great question. The short answer is YES! We treat pain emanating from any of the body's joints. It's always best to let one of our licensed doctors assess your pain and advise on the ways in which chiropractic can help you in… more
Justin H., Business OwnerÂ1 year ago
Recommended Reviews
Overall rating
8 reviews
5 stars
4 stars
3 stars
2 stars
1 star
Zeeshan A.Falls Church, VA041Aug 7, 2023*** Please be aware of the SCAM ***
*** Two months of subscription required ****
*** They won't tell you but it is in the agreement ***
I tried to cancel my as per the rep told me that I will be able to cancel my subsections two days before the next month period starts. I called the office today. I was told that I won't be able to cancel it for one more month. This is very dishonest of them. They should have told me that I need to subscribe for at least two months.
I was told that I will be able to cancel on the phone but the rep is saying that I need come in-person.
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Customer Service
Aug 11, 2023
Hi,
We regret any misunderstanding about your plan. We work very hard to ensure that our staff clearly explains all of the policies to our patients in order to avoid a situation such as this.
Our Wellness Plan gives patients 4 adjustments a month for only $89 - our best deal on regular care. Per our membership agreement, your plan has a 2 month minimum that then continues month to month until you request cancellation and turn in the proper form. Due to the medical nature and privacy standards of your account, this is usually required to be done in person, but we are always here to help successfully cancel if you are not able to make it into the clinic.
While we greatly apologize if our wellness coordinator didn't properly communicate our minimum month policy, all patients who choose to take advantage of one of our plans do agree to all terms of the plan in writing before the commencement of any billing. Copies of these agreements, which get taken home with every new member, clearly state how the plan works, how it is billed, our refund policy, and our cancellation policy.
With that being said, we continually strive for great customer service and we will work to ensure that we are being transparent with our plans, which allow us to provide our care for a very discounted rate. We welcome you to reach out if you wish to discuss this further with a member of our team. Thank you.
Best in Health,
The Joint Chiropractic
Royal Prodigy G.Washington, DC01362Jun 26, 2023We scheduled to visit this location as a Father's Day gift it was quick and easy the paper work took a few minutes to complete but was worth it
The doctor talked with us the entire time explaining what he was doing and what the next steps works beHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Justin H.
Sep 7, 2023
Hi there! We are immensely grateful for your kind words and the five-star review on Yelp. It is heartening to learn that your Father's Day experience at our facility met your expectations. Our team continually strives to ensure a seamless and informative experience for our valued patrons.
Your positive comments about the doctor's guidance and communication are particularly encouraging. We believe that a well-informed patient is an empowered one, and it's reassuring to hear that our efforts to educate and engage have been fruitful.
Thank you once again for choosing our location for such a special occasion as Father's Day. Your review serves not just as affirmation, but also as inspiration for us to maintain our high standards.
We look forward to the privilege of serving you and your family again in the future.
Best regards,
The Joint Chiropractic Landmark team
P.S. While the process of paperwork might seem like the "necessary evil" of healthcare, we're thrilled to know you found it quick and worthwhile—akin to a necessary "good," if you will.- Constance F.Alexandria, VA117Jan 18, 2024
This is the place to go if you have pain. Dr. Carlos is my go to doctor. He is here on Tuesday and Thursday
Helpful 0Thanks 0Love this 0Oh no 0 - Simone H.Accokeek, MD02Jan 2, 2024
Signing up for chiropractor care was THE BEST thing I have ever done! The staff and Dr. Carlos are amazing! I have even referred my brother and his wife for care. I do a lot of traveling and I've gone to offices in Florida and the result is the same- great providers and great customer service!
Helpful 0Thanks 0Love this 0Oh no 0 - Steve S.Washington, DC02Sep 5, 2023
I do NOT recommend doing any business with this location. On my first visit I purchased a package of adjustments and later discovered I was deceived into buying an ongoing "wellness" membership. When I called to get a refund they refused and said I was more than welcome to proceed with suing them. In my opinion this is a business to stay far away from!
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Customer Service
Sep 11, 2023
Hi Steve,
We regret any misunderstanding about your plan. We work very hard to ensure that our staff clearly explains all of the policies to our patients in order to avoid a situation such as this.
Our Wellness Plan gives patients 4 adjustments a month for only $89 - our best deal on regular care. Per our membership agreement, your plan has a 2 month minimum that then continues month to month until you request cancellation and turn in the proper form.
All patients who choose to take advantage of one our plans agrees to all terms of the plan in writing before commencement of any billing. Copies of these agreements, which get taken home with every new member, clearly state how the plan works, how it is billed, our refund policy, and our cancellation policy.
With that being said, we continually strive for great customer service and will work to ensure transparency with our plans, which allow us to provide our care for a very discounted rate. We welcome you to reach out if you wish to discuss this further with a member of our team. Thank you.
Best in Health,
The Joint Chiropractic - Morgan W.Miramar, San Diego, CA07Jun 24, 2023
Wasted an hour of my time with no apology. So disrespectful. I called and made an appointment over the phone for 10:30am. The confirmation showed up as 11am which I decided to not make a big deal of even though I was not told the time was different from what I had scheduled over the phone. So the 30min scheduled appointment was 11-11:30am. I showed up fifteen minutes early to sign the forms for a new patient. At 11:30 I went back to the desk to ask why I had now been waiting the entire duration of my scheduled appointment and was basically told "well the first 15mins are forms anyway. There's one person left before you so it should be 5-10mins more" to which I explained that actually I had arrived 15mins early and therefore had been kept waiting for 45mins. I waited 15mins more and then informed the front desk I will not be coming back.
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Customer Service
Jun 30, 2023
Hi Morgan,
We truly apologize for the inconvenience that you experienced. As a convenient, walk-in clinic, we do our best to manage the flow of new and returning patients. As a new patient, your initial visit takes longer (around 30 minutes) due to the initial paperwork, consultation, exam, and adjustment. We apologize for not explaining that other patients may be seen before you so that the doctor could focus their time on you during your more time-intensive initial visit.
We would appreciate the chance to make this right and have you back for an improved experience. Please email or call us to confirm the best way for management to get in touch.
Best in Health,
The Joint Chiropractic 
Angela M.Washington, DC142187Aug 13, 2022Love this location! Everyone is very nice, truly cares about your health and well-being, and are honest with you. I also really appreciate the later open hours and them being open on weekends!
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Justin H.
Aug 15, 2022
Thank you Angela! We are happy to know you received the kind of care we aim to provide every patient, and love that our convenient hours/location were helpful to you! Have a great week! In health, The Joint Chiropractic Landmark team
- Brian W.La Plata, MD16697Mar 13, 2022First to Review
Paperwork took the most time. Not sure if there is a way to fill out online or using an iPad to speed it up. Staff and owner was very nice and answered all questions. They were not pushy at all when trying to get me to sign up! Let me go home and think about it without trying to force me into a contract. Adjustment went well and was informative. Will definitely go back for another visit.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Justin H.
Mar 23, 2022
Brian, we apologize for the delay in responding, but thank you very much for the comments! We're glad you had a good experience. While we were working out the kings after our opening, we actually do have tablet-based electronic and online forms now to make it a better, faster experience. Great tip! We welcome you back anytime. Your second visit will be much faster ;) Take care!
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